Route Shipping Coverage
We are excited to partner with ROUTE, an innovative company that offers our customers peace of mind by protecting your Barn Chic Boutique order from our hands to yours. Worried about theft, loss, and damage (including porch pirating)? Fret no more with the thorough coverage that Route provides - should your order not make it to you, one simple click files a claim and your order is repurchased by Route and on its way to you. Make sure you have the "Add shipping protection for $.xx" button clicked on your checkout screen. (This is underneath the subtotal and above the “update cart” button.)
For orders under $100, the cost for the protection is just 98 cents! For orders over $100, it is roughly 1-2% of the cart total (pre-discount). This is much cheaper and easier than any insurance that shipping providers offer! We highly encourage you to select this coverage to protect your Barn Chic items from loss, damage, or theft. With Route, even porch pirating issues and packages marked as delivered but not received are covered. This service is available on both domestic and international orders, and we highly recommend that you select the coverage. (Route coverage is required for all international orders to protect your shipment.)
If you have selected to purchase the Route coverage, when you complete your transaction you will receive an email from Route that provides instructions on how to file a claim (with one click!) should that be necessary.
For even more details on Route, please visit their customer FAQs section.