The Kozy Pillow Pack transforms your Kozy Couch into the next world of imagination. The pillow pack comes with an arched entrance to a fort or castle, a door to block out the monsters (or siblings!) and two triangles for cathedral ceilings, higher builds, and ramps.
You have 30 days from the date you received your item to submit a return request. To be eligible for a return, your item must be in the same condition that you received it unused, with tags, and in its original packaging (fully sealed, unopened).
This item ships for free anywhere in the US.
-Orders are processed within 2-6 business days.
-During the launch week or a special promotion, the processing time may be longer.
-We ship orders Monday through Friday.
-Under $100.00 = $5.75 flat rate standard domestic shipping (USPS First Class Mail)
-US Orders $100+ ship FREE!
Items that meet all criteria below may be returned or exchanged if request is initiated within 14 days of purchase date.
*Pre-authorization required (see link below).
*14 DAYS. No returns or exchanges more than 14 days after date of purchase.
*Discount codes greater than 10% off, SALE! Collection, Flash Sale, and Marked Down items: Returns are not accepted on items purchased with a code that took more than 10% off at checkout or those in sale collections. All marked down items and Flash Sale/Sale Collection items are FINAL SALE.
*FINAL SALE ITEMS: teething products, pacifiers, socks, tights, hair accessories, hats, booties, stuffed animals, special occasion Noralee dresses and shirts, toys, swaddles/blankets, swimwear, gumboots, undergarments, marked down items, and all products by BIBS USA, Mushie, Pretty Please Teethers, and Noralee are final sale – no refunds or exchanges.
*ALL Noralee special occasion items are not eligible for a refund.
*Pre-sale and pre-order items are final sale.
*Returns $100 or more and/or 3+ items: Returns of $100 and up or returns of 3 or more items are assessed a 15% restocking fee in addition to the shipping label fee.
*A 10% cancelation transaction fee applies to all canceled orders. This is to cover the non-refundable transaction costs that retailers are charged upon order confirmation. NO CANCELATIONS ON FINAL SALE ITEMS.
Shipping: You are responsible for the shipping and handling charges of returning the item. (If approved, our system will provide a label and a flat rate shipping fee ($7.95 for returns under $100 or $13.95 for returns $100+) will be deducted from the refund/credit. Initial and return shipping charges are non-refundable. If you received free shipping on the original order, the prorated amount for the item(s) you are returning will be deducted from the refund/credit.