Jamie Kay Alex Top - Cheetah Print
Jamie Kay Wanderlust Collection
95% Organic Cotton / 5% Elastane
Jamie Kay Alex Top in Cheetah Print | Barn Chic Boutique
PROCESSING TIME FOR YOUR ORDER
We pride ourselves on our quick turnaround time; most orders are packaged within 1 business day of ordering. Our policy is that orders will ship within 2 business days of placement, with the exception being the first few days following the launch of a new collection or the announcement of a special promotion, in which case the processing time may be 3 days.
Standard domestic shipping is through USPS First Class and should arrive 2-5 business days after processing, while expedited shipping should arrive 2-3 business days after processing. (Sundays and holidays are not business days for USPS, and all other shipping providers do not count Saturday or Sunday as business days.)
Need it sooner? Send us a message or text 512-710-1238 to see if we can accommodate your order and arrange for Priority Mail Express (guaranteed overnight delivery for most locations) or another shipping service (both at the customer's expense).
COVID-19 UPDATE: Most shipping carriers are experiencing extended service times; we apologize for any delay. The only guaranteed service is a pre-arranged Priority Mail Express delivery.
Domestic (United States) Shipping options and rates:
Under $50.00 = $5.00 standard domestic shipping (USPS First Class Mail)
$50.00 - $95.00 = FREE STANDARD SHIPPING via USPS First Class Mail, estimated 2-5 shipping days after processing (note that the time frame is not guaranteed and free shipping excludes international shipping)
Over $95 = FREE EXPEDITED SHIPPING via USPS Priority Mail or UPS ground (domestic orders only), delivered in 2-3 shipping days after processing though this timeframe is not guaranteed [observed holidays and Sundays are not shipping days]
EXPEDITED SHIPPING for orders under $95.01 = $10.00 for USPS Priority Mail or UPS Ground (domestic orders only; see below for international shipping. Note that this is not a guaranteed service.)
*Note - orders that select expedited shipping should arrive 2-3 days after shipping notification is sent; please allow 1-2 business days for processing.
The only guaranteed shipping services are at an additional cost, so if you need the order overnighted or in two days, please contact us. Priority Mail is provided at no charge to the customer for orders over $95 and available at checkout for $10 if the order total is under $95, but Priority Mail is not a guaranteed service for delivery in 3 days. It is reliably accurate but there are instances when it does not arrive by its estimated date. We are unable to refund shipping charges for the carrier's delayed delivery unless it is a guaranteed service for which the customer contacts us to arrange (Priority Mail Express).
Shipping time frames may be longer around holidays.
Domestic Tracking: All packages are shipped with tracking; in the rare case that a package is marked as delivered via the provided tracking service but not received, please first reach out to any neighbors and your mail carrier if possible. Sometimes the delivery scan happens before the package is actually delivered, so please give it through the end of the day. If, after that evening, you still have not received your package, please contact us and we can help guide you on how to initiate an investigation with the delivering post office. Please note that Barn Chic Boutique cannot be held responsible for packages marked as delivered but not received due to theft or postal office delivery errors. PLEASE PURCHASE ROUTE SHIPPING COVERAGE TO ENSURE YOUR ORDER IS COVERED (even when the package shows as delivered but is not in your hands!).
Shipping fees are non-refundable after the order is processed. Returns are at the customers' expense, but a label can be emailed upon request (shipping fee will be deducted from return amount). Returns on orders that received free shipping will have the prorated shipping fee deducted from the amount of the return.
PROTECTING YOUR ORDER:
We are excited to offer our customers a very affordable and super simple way to protect shipments from our hands to yours (not just your doorstep!) through ROUTE. Route is a platform for customers to insure their order; at checkout, make sure the “Add shipping protection for $.XX” is selected. (This is underneath the subtotal and above the “update cart” button.)
For orders under $100, the cost for the protection is just 98 cents. For orders over $100, it is roughly 1-2% of the cart total (pre-discount). This is much cheaper and easier than any insurance that shipping providers offer! We highly encourage you to select this coverage to protect your Barn Chic items from loss, damage, or theft. With Route, even porch pirating issues and packages marked as delivered but not received are covered. Barn Chic Boutique is not responsible if you do not purchase Route coverage and your package is marked as delivered.
Once you complete your transaction, you will receive an email from Route that provides instructions on how to file a claim (with one click!); note that there are filing deadlines so please don't delay with filing a claim if needed. This service is available for both domestic and international orders.
Barn Chic Boutique is happy to provide international shipping! Our shipping platform provides an exact shipping quote based on the weight of your order and location of delivery, with options for shipping provider/time frame of delivery.
INTERNATIONAL SALES ARE FINAL, AND ROUTE SHIPPING PROTECTION IS REQUIRED (see above for more details on Route). If an international order is placed and Route Shipping Coverage is not purchased, an invoice will be sent for the price to cover the package (roughly 1-2% of the order cost pre-discounts). ROUTE COVERAGE IS REQUIRED TO PROTECT YOU AND YOUR INTERNATIONAL ORDER.
Boxed items (cotton swaddles, newborn gown/hat sets, etc) may have packaging removed to fit within international shipping standards.
Please note that import duties and VAT charges may apply for deliveries outside of the United States and are the responsibility of the customer. We have no control over these charges and cannot calculate what they might be as customs policies differ widely. The customer is responsible for all import duties/customs charges/taxes. Though lost packages are very unusual, refunds are not provided, so purchase at your own risk.
USPS First Class International deliveries are greatly delayed due to the impact of COVID-19 on acceptance and scheduling of flights from the US. We are currently only offering USPS First Class International to Canada. ALL OTHER SHIPPING PROVIDERS MAY BE DELAYED (timeframes are not guarantees during the pandemic) AS INTERNATIONAL FLIGHTS AND CUSTOMS SCHEDULES ARE NOT TAKEN INTO ACCOUNT FOR THE ESTIMATED LENGTH OF SHIPPING IN QUOTES.
Note that estimated delivery dates are windows and subject to change; these time frames may not include weekends, holidays, or time spent at customs. DHL business hours are Monday-Friday.
All prices are in US dollars.
Barn Chic Boutique hopes its customers develop long, happy relationships with each of their Barn Chic purchases! If, however, you determine you are just not that into your new purchase, or wish you had made a different choice, here is Barn Chic Boutique’s return/exchange policy:
If you receive a damaged or defective item or if we ship the wrong item, we will be happy to exchange it for you immediately and will cover your return shipping of the wrong/damaged item(s).
RETURNS: Barn Chic Boutique clothing that is unwashed, unworn, with all tags attached and meet all criteria below may be returned within 14 days of delivery for a refund in the form of original payment (minus original shipping costs). Returns and exchanges are subject to the limits on returns/exchanges below.
EXCHANGES: Barn Chic Boutique products that are unwashed, unworn, and with original tags attached and meet criteria below may be exchanged within 14 days of delivery; the customer will receive a credit for the purchase price of the item. Please see limits on exchanges and gifts below.
Limits on Return/Exchanges
* 14 DAYS. No returns or exchanges more than 14 days after delivery.
* Pre-authorization required. To receive a return authorization, please EMAIL firstname.lastname@example.org with your order number and a reason for the return.
* Pre-sale items are final sale.
* Winter Holiday/Christmas print items are not returnable/exchangeable after the Thanksgiving holiday.
* Discount code greater than 10% off: Returns not accepted on items purchased with a code that took more than 10% off at checkout.
* Washed, worn, or otherwise unsellable items (special emphasis on pet hair and fragrance): Items returned after tags/additional buttons have been removed or item has been washed, worn, stained, has animal hair, any odor, or is otherwise unable to be resold will not be eligible for a refund or exchange. Please carefully inspect your items before returning. Items that do not meet these requirements will be returned and refunds/credits will not be issued.
* Gift Certificates are non-refundable.
* In the event that your bank account is closed after making a purchase, Barn Chic will only issue store credit. No refunds will be made by check or to any other accounts.
* Returns over $150: Returns over $150 are subject to a 10% restocking fee.
* Shipping: You are responsible for the shipping and handling charges of returning the item. Original and return shipping charges are non-refundable.
* ITEMS NOT ELIGIBLE FOR RETURNS/EXCHANGES: We do not accept returns or exchanges on any marked down items, items purchased from the SALE! collection, holiday items after Thanksgiving, or boxed items (the keepsake gift sets, cotton swaddle blankets, and newborn gown/hat sets). Items purchased with a discount code but not listed in the SALE! collection are eligible for returns and exchanges unless otherwise stated in the promotion guidelines or the discount is over 10% on the item. Items purchased with a code from our Thanksgiving and New Year sales are only eligible for exchange or store credit. Pre-Sale items are final sale.
* International orders: Sales are final. No returns or exchanges accepted on international purchases. Route Shipping Protection must be purchased to protect international shipments.
* Gifts: If you received an item as a gift and would like to exchange, please provide us with the purchaser's full name and approximate date of purchase so that we can easily locate the receipt to help you exchange. The gift giver will not be notified. We are unable to offer exchanges in the event that purchaser's name cannot be found in our system and an order number is not available.
Shipping your return/exchange
Please email us to initiate the return and obtain the return authorization number and mailing address for the return shipment within 14 days of receiving your order. RETURNS SENT WITHOUT PRIOR AUTHORIZATION MAY BE REFUSED. Once the authorization is provided, you must ship the item within 5 days. You can either send your package back to us using the most economical shipping method of your choice, or you can request a return label that will deduct the shipping expense from your refund (customers are responsible for return shipping charges). If you are shipping your items back, please be sure to purchase a tracking number and insurance, as items sent but not received by Barn Chic Boutique will not receive credit for the return. After the return is received by Barn Chic Boutique, you will receive an email notification and your refund is processed by us within two business days of receiving the return (though processing time varies by form of payment and bank).
If you have not received an email confirmation regarding processing of your return or exchange after 2 days from our receipt of the return, please contact us. For questions regarding your return or exchange, please contact us.
Thank you for shopping with Barn Chic Boutique!
From where do you ship?
All orders are packaged and ship from our family business in Austin, TX. We can ship to anywhere in the world! Proceed to checkout to see price options for international shipping.
How much is shipping?
US orders under $50.00 will be shipped via USPS First Class Mail (2-5 days shipping speed) for a flat $5.00 fee. If you would like us to send the order expedited via USPS Priority Mail or UPS, you can select expedited shipping for $10.00 (2-3 days delivery after processing).
US orders $50 and up receive free USPS First Class shipping. No redemption code necessary!
US orders over $95 receive FREE expedited shipping via USPS Priority Mail (1-3 days) or UPS (1-3 days).
For international orders, the shipping cost is viewable at checkout based on weight, package size, destination, and shipping speed. You will be able to see shipping price options before completing the order, so please proceed to enter shipping information to view options. Please note that if the shipping charge paid is inaccurate based on how the order is packaged, you may receive an invoice for the additional shipping expense. PLEASE ELECT TO COVER YOUR SHIPMENT WITH ROUTE SHIPPING INSURANCE.
Is expedited shipping guaranteed?
The only guaranteed shipping services are at an additional cost, so please contact us if you need the package within two days. Priority Mail is provided at no charge to the customer for orders over $95 and available at checkout for $10 if the order total is under $95, but Priority Mail is not a guaranteed service for delivery in 3 days. It is reliably accurate but there are instances when it does not arrive by its estimated date. We are unable to refund shipping charges for the carrier's delayed delivery unless it is a guaranteed service for which the customer contacts us to arrange (Priority Mail Express).
What is Route Shipping Protection?
Route is a new platform for customers to insure their order; at checkout, make sure the “Add shipping protection for $.XX” is selected. (This is underneath the subtotal and above the “update cart” button.)
For orders under $100, the cost for the protection is just 98 cents! For orders over $100, it is roughly 1 to 2% of the cart total before discounts. This is much cheaper and easier than any insurance that shipping providers offer! We highly encourage you to select this coverage to protect your Barn Chic items from loss, damage, or theft. With Route, even porch pirating issues and packages marked as delivered but not received are covered.
Once you complete your transaction, you will receive an email from Route that provides instructions on how to file a claim (with one click!) should that be necessary.
When will my order ship (how long is processing time)?
Orders are generally processed within 1 business day from the date of order, but our guarantee is to process orders within 2 business days (with the exceptions being the first few days of a launch and announcement of a special promotion - then the processing time frame is within 3 business days, but we still try to get it out the door in 2 days!). Example: You order on Tuesday afternoon; your order will be on its way to you by Thursday (but may ship on Wednesday!). Example: You place your order on Sunday morning (not a business day); it will be processed and shipped by Wednesday. Example: You order on Friday evening. Your order will ship by Tuesday.
Do you ship internationally?
Yes, we do. For more information please visit our Shipping page. If your country is not a shipping destination, you may contact us to inquire about an order.
Can I get my order overnighted?
The short answer is yes, but it is dependent on volume and timing of order for that day; please text us at 512-710-1238 (preferable) and/or contact us to inquire about this service. We partner with USPS Priority Express and UPS for this service at the customer’s expense. The cost is dependent on weight/size of package and shipping destination, but the least expensive option is $26.
How can I protect my shipment? Can I purchase insurance?
YES! We are so excited to offer our customers a very affordable and super simple way to protect your order from our hands to yours (not just your doorstep!) through Route. See above for more details.
Can I ship to an address other than my own?
Yes, and you can enter the recipient’s address directly on the order; it will ship straight to them with a gift receipt enclosed (no prices are on gift receipts or packing slips, and you can enter a custom message for the complimentary gift card!).
Can I leave a message for a gift card? Where do I do that?
Absolutely! We love sending our beautiful baby items as gifts to celebrate the most special of occasions! When you are in the checkout page – in your cart view – there is a question that says IS THIS A GIFT? with additional text following and a large box outlined in black with the text “Add gift card message or special instructions here.”
Do you gift wrap?
We wrap every order in gift tissue, seal with a Barn Chic Boutique sticker, and enclose with a personalized note/gift message in a clear plastic mailer inside the shipping envelope/box so that every order has a gift presentation!
How do I know if my order went through?
You will receive an email confirmation of your order immediately after the order is placed. If you do not receive an email confirmation, please contact us.
Where is my order confirmation?
As soon as your order is placed, you will receive an email confirmation to the email address you entered on your order. If for any reason you did not receive an email, please check your spam folder. If you can’t find an email from us, please email us to ensure that the correct address is on file for order confirmations and shipping updates.
How do I update or cancel an order?
Since we do our best to get your order processed and shipped as soon as possible, please text us at 512-710-1238 (preferable) and/or contact us within two hours of placing your order to make sure we accommodate your changes before your order is out the door and on its way to you or the gift recipient! Please note that all items from the SALE! Collection are final sale and we are not able to edit or cancel those orders. ALL PRE-SALE ORDERS ARE FINAL and cannot be canceled (or returned).
Special Sales & Holiday Promotions
Discounted pricing during special promotions is offered for a limited time while supplies last and is not applicable on previous orders. There are lots of special sales that are only available to our customers and email/text subscribers, so be sure to sign up for our list – and please know we respect your inbox and only email with sales or big announcements. To join, scroll to the bottom right of our website and enter your email.
My discount code won't work. Help!
Please note that discount codes are not applicable during the first week of a new collection's launch period, or during pre-sales. This is per our retailer agreement with our vendors. Thank you for understanding.
The system only accepts one discount code per transaction. If you have any automatic discounts that are appearing when you are on the checkout page (for example, a buy one, get one half off special), the system will not allow additional discount codes to be used on the order. If you would like to use the automatic discounts and a discount code for items that don't apply to the automatic discount, please complete two separate transitions and we will combine the orders for shipping and issue a shipping charge refund for one order.
How do I initiate a return?
If for any reason you are not satisfied with an item you receive from Barn Chic Boutique, we will be happy to issue a return or exchange within 14 days of purchase, provided that the item is still in its original packaging, has tags attached, has not been worn or washed, and is within the limits of our return policy. Barn Chic Boutique items must be returned with their original tags and packaging. Original shipping charges are non-refundable. To initiate a return, contact us and be sure to read our full return and exchange policy here. Note that international orders, sale items, and boxed items are final sale. If a discount code greater than 10% is used on non-sale items, those items are eligible for store credit only.
Do I have to pay for the return shipping?
Yes, the customer is responsible for the return shipping expense. However, we can provide you with a label that you can print out and affix to your package; the cost of the shipping is determined by package weight and size, and this cost will be deducted from your return refund. We offer free shipping back to you on exchanges.
Can I return or exchange items that were bought on sale?
All marked down items and items listed in the SALE! collection when purchased are final sale. Holiday print items are not returnable after Thanksgiving. Note that items purchased with a discount code (but not listed on the SALE! page) are not ‘marked down items’ and are eligible for return or exchange unless otherwise noted with the special promotion, but the return or exchange credit is only equal to that of the purchase price. Items purchased with codes greater than a 10% discount are only eligible for exchange or store credit. Pre-sale items are final sale.
How long does it take to process my return?
Once your return shipment is received, a refund to your method of payment will be issued within one business day (however, it may take 2-3 weeks for your refund to appear on your statement). You will receive an email notifying you that the refund was processed (less any return shipping fees).
HELP! I got an email/text saying my package was delivered and it isn't here!
So sorry for the trouble - this does happen on occasion. All packages are shipped with tracking; in the rare case that a package is marked as delivered via the provided tracking service but not received, please first reach out to any neighbors and your mail carrier if possible. Sometimes the delivery scan happens before the package is actually delivered, so please give it through the end of the day. If, after that evening, you still have not received your package, please contact us and we can help guide you on how to initiate an investigation with the delivering post office. Please note that Barn Chic Boutique cannot be held responsible for packages marked as delivered but not received due to theft or postal office delivery errors. PLEASE PURCHASE ROUTE SHIPPING COVERAGE TO ENSURE YOUR ORDER IS COVERED (even when the package shows as delivered but is not in your hands!).
What brands do you offer?
Barn Chic Boutique specializes in organic apparel and accessories for babies and toddlers. We seek out high quality, socially conscious, and eco-friendly lines and are proud to carry MilkBarn Kids, Jamie Kay, Rylee + Cru, Consciously Baby, L'ovedbaby, Hazel Village, Quincy Mae, Kyte BABY, Kozi & Co, and more.
Where are you located?
Barn Chic Boutique is online only, though we do occasionally do pop up events in the Austin, TX area. Our orders are packaged and shipped from our family business in Austin.